"My wife and I began considering building approximately one year ago. We went to numerous new estates and walked through various display homes. On one of those visits we entered into a Dale Alcock display home and this is where we met Harry Lewer. This house was by far my wife’s favourite and there were certain aspects of the home we found to be very appealing. I might add that we also had very specific needs and wants. For example I required more than a standard garage, I need high garage ceilings and additional space for more than two vehicles as well as a workshop. My wife wanted a large size dressing room / walk in robe and we both wanted a large outdoor living space (alfresco) with minimal gardens. These are only a few of the things we wanted that weren’t standard in the display home. The master bedroom was something we both liked in the display home but again we had specific ideas of changes we wanted to make. On the day we met Harry we explained some of what we wanted and he advised us that if we wanted to change the design this could be done. We left our first meeting with a very positive feeling about Harry. Our gut instinct about Harry was right.
For a number of months I exchanged countless emails with Harry, with ideas that changed often. We are currently living overseas so could not meet face to face with Harry after that first meeting. Anyway, Harry replied to all my emails in a very prompt manner and always managed to accommodate our changes, big and small. We still had not made any commitments to him or Dale Alcock, yet he never hesitated to help with our many questions and demands. I suppose we were still very unsure of where we wanted to buy land and the exact home we would end up building. Harry never pushed us, there was no hard sell, just good old fashioned customer service. After approximately six months of back and forth emails we were able to meet with Harry again. By this time we finally had a good idea of the home we wanted to build and this was when Harry had the plans drawn up. Again we made some changes and he again accommodated us. We then needed to find the land. Harry showed us options and managed to find us the correct lot that would fit our house design and requirements. We then began costing things and adding optional bits and pieces, Harry helped us so much with this process. He had so many fantastic ideas, things we hadn’t thought of. He also worked so hard to find a way to fit things into our budget. Harry went way above any expectations we had and his patience with us was phenomenal. We most definitely did not make his job easy. So far we are thrilled with Dale Alcock and the reason for this is Harry Lewer. What a truly fantastic representative he is for Dale Alcock Homes."
Comentarios